At CK88, your privacy is not merely a legal obligation — it is the foundation of the trust we build with you. Every piece of information you share with us is protected with the latest encryption technology and managed with the utmost integrity.
We don't just comply with the law — we set a higher standard in protecting the privacy of every ck88 member.
All your personal data and financial transactions are protected using 256-bit SSL encryption — the same security standard used by global banking institutions — ensuring no third party can intercept or read your information in transit.
Your personal information is stored on servers protected by multi-layered firewalls, strict access controls, and real-time threat monitoring. Only authorised personnel may access your data for legitimate purposes.
CK88 does not sell, rent, or disclose your personal information to any third party without your explicit consent — except as required by Malaysian law or the directives of relevant regulatory bodies.
You have the right to access, correct, or request deletion of your personal data at any time. CK88 fully respects these rights and provides easy channels for you to manage the information we hold about you.
The ck88 platform uses cookies solely to enhance the user experience, maintain login sessions, and analyse usage patterns in aggregate. You can manage or disable cookies through your browser settings without affecting the platform's core functionality.
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Important Note: This Privacy Policy describes how CK88 collects, uses, stores, and protects your personal information. By using the CK88 platform, you agree to the practices described in this document. Please read it carefully together with Terms and Conditions and Responsible Gaming Policy us.
CK88 is an online gaming platform operating for Malaysian players. We understand that your trust depends not only on a quality gaming experience, but also on the confidence that your personal information is in safe and responsible hands.
This Privacy Policy applies to all information collected through the CK88 website, our mobile app, and any interactions you have with our platform or support team. This document is written in clear, plain language — not confusing legal jargon — because we believe you deserve to know exactly how your data is managed.
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and are committed to continuously updating our data protection practices in line with the latest legal and technological developments.
CK88 only collects information that is genuinely necessary to provide you with a safe, lawful, and satisfying service. This information is divided into several categories:
During the registration and identity verification (KYC) process, we collect information such as your full name, MyKad or passport number, date of birth, gender, phone number, and email address. This information is used to verify your identity and confirm that you meet ck88's membership eligibility requirements.
To process deposits and withdrawals, we collect bank account details, digital wallet account numbers (TNG, Boost, DuitNow), and transaction history records. ck88 does not store credit or debit card numbers directly — all card transactions are processed through a PCI-DSS certified payment gateway.
Our platform automatically records technical data such as your IP address, device type, browser, operating system, and navigation patterns within the platform. This data is used solely for security purposes, fraud detection, and improving the user experience.
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Verification | Name, MyKad, date of birth, email | Registration & KYC |
| Finance | Bank account number, digital wallet | Deposit & Withdrawal |
| Technical | IP address, device, browser | Security & Fraud Detection |
| Usage | Game records, login history, session duration | Responsible gaming & analytics |
| Communications | Chat history, support tickets | Customer support & dispute resolution |
Every piece of data we collect has a clear and limited purpose. ck88 uses your personal information for the following purposes:
Purpose Limitation Principle: CK88 adheres to the principle of purpose limitation — meaning we will not use your data for any purpose other than those stated in this Privacy Policy without first obtaining your renewed consent.
CK88 takes a highly cautious and limited approach to sharing your personal information. We do not sell or rent your data to anyone. Disclosure to third parties only occurs under very specific circumstances:
CK88 works with selected third-party service providers, such as payment processors, gaming software providers, and cloud infrastructure services. All providers are bound by strict data protection agreements and may only use your data for purposes we have defined — nothing more.
When required by Malaysian law, court orders, or legitimate regulatory body requests, CK88 may need to disclose certain information. In such situations, we will disclose only the minimum necessary information and, where permitted by law, notify you of the disclosure.
In cases where it is necessary to enforce our Terms and Conditions, prevent fraud, or protect the rights and safety of CK88, our staff, or other players, we may need to share relevant information with appropriate parties including law enforcement agencies.
The ck88 platform uses cookies and similar tracking technologies to make your experience smoother and more secure. Below are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect your experience on the CK88 platform.
CK88 continuously invests in robust cybersecurity infrastructure to ensure your personal data is always protected. Our key security measures include:
ck88 Security Infrastructure — 256-bit SSL encryption for all data in transit, AES-256 encryption for stored data, real-time intrusion detection systems (IDS), regular security audits by independent third parties, and a comprehensive incident response plan to protect your data at all times.
While we take all reasonable steps to protect your data, no security system is entirely foolproof. You also play an important role in your account's security — always use a strong password, never share your login credentials, and enable the two-factor authentication (2FA) available on our platform.
Under Malaysia's Personal Data Protection Act 2010 and our own commitment to privacy, you have the following rights regarding your personal data:
To exercise any of the above rights, contact the ck88 support team via live chat or email us. We will process your request within 14 business days. In cases requiring further investigation, this period may be extended to 30 business days and we will notify you accordingly.
CK88 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by law. In general, retention periods are as follows:
When your data is no longer needed and there is no legal obligation to retain it, CK88 will securely delete or anonymise it using industry-approved methods.
The ck88 platform may contain links to third-party websites or services from time to time. This Privacy Policy applies only to the ck88 platform. ck88 is not responsible for the privacy practices or content of any third-party websites you visit through those links.
We recommend reading the privacy policy of every website you visit, especially before providing any personal information to them.
CK88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data. When significant changes occur, we will:
Your continued use of the ck88 platform after any changes take effect constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you may close your account and stop using our services.
If you have any questions, concerns, or complaints regarding how ck88 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us via:
We are committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe. Official data protection complaints will be handled by our dedicated privacy officer and responded to within 14 business days.
Complaints to Regulatory Authorities: If you believe that ck88 has not complied with our data protection obligations, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD) or the relevant regulatory authority in your country.
Answers to the most frequently asked questions from our members about data protection and privacy.
CK88 is more than a gaming platform — we are a partner you can trust. Register now and enjoy a first-class gaming experience backed by unmatched data protection.